Connect has been providing IT services since 1993. The company has grown rapidly to become the market leader for small and mid sized enterprises across the UK. Connect was ranked as a Virgin Fast-Track 100 business, having received acclaim in the national media for its fixed price solutions.
Connect people are critical to the success of our business – and our clients. It’s our people that make the difference: professional, flexible and highly skilled. Their ability to solve your problems quickly and efficiently is what makes Connect stand out. Our helpdesk and on-site engineers are good at what they do because we recruit and train the best people in the industry. We are based at Canary Wharf in London but our team of engineers work across the UK and Europe.
One way we measure the success of our services is by customer feedback. Every time we solve a problem, the customer receives a short survey to review our performance. This feedback is the first email of the day for the management team. When we do get something wrong we take action to put it right and prevent it happening again.
Helping to safeguard customer data is a very important part of providing cloud services. That is why our cloud services have the gold standard for information security, ISO 27001. This is an independently audited approach to system and data management to minimise risks.
We pride ourselves in recommending the best solutions for your business and use our relationships with various vendors to achieve this. We aren’t tied to these particular vendors, but having a good relationship can help.